Withdrawal information

English translation of section 4 of our German terms and conditions, dated March 2026. Translation prepared on 15 September 2026.

Right of withdrawal for distance contracts

When services are booked at a distance, for example through an online booking form, by email or by telephone, consumers generally have a right to withdraw within 14 days of entering into the contract under section 11 of the Austrian Distance and Off-Premises Contracts Act (FAGG).

If clients wish the service to begin before that period has expired, an express declaration in the booking form is required. The right of withdrawal expires when the agreed service has been fully provided.

Contact

If you wish to withdraw or have a question about your order, contact Elisabeth Rieder at willkommen@elisabethrieder.life or Wiener Couch, Eßlinggasse 18/1b, 1010 Vienna, Austria.

Read the full terms and conditions in English. Information about the processing of personal data and withdrawing data-processing consent is in the privacy notice.